Terms & Conditions

1. Legal Notice

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The following information constitutes the Terms and Conditions governing the use of the iFix Go website and the contracting of our technical assistance services. By accessing this website or requesting assistance, you agree to these terms. We recommend seeking legal advice if you wish to fully understand each clause.

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2. About iFix Go

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iFix Go is a company specializing in technical assistance for Apple products, including iPhones, iPads, Apple Watches, MacBooks, and other devices. Services can be provided in person at the customer's location or at our service points, subject to availability.

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3. Provision of Services

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• iFix Go performs diagnostics and repairs only with prior authorization from the client.
• For repairs that require device removal, it is mandatory to provide the serial number or IMEI.
• The customer is responsible for verifying the compatibility and functionality of the device before and after the repair.
• Verbal authorization, via message or electronic form, is valid as service approval.

 

4. Warranty

• We offer a warranty depending on the type of service and part used.
• The warranty covers technical defects related to the service performed.
• Damage caused by misuse, drops, moisture, oxidation, or third-party intervention voids the warranty.
• The warranty does not cover data loss from the device.

 

5. Payment Terms

• Payment can be made via PIX, card, bank transfer, or other methods accepted at the time of service.
• The amount will only be refunded if repair is proven to be technically impossible.

 

6. Intellectual Property

 

All content on the iFix Go website, including text, logos, and informational materials, is protected by copyright and may not be copied or reproduced without permission.

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7. Privacy and Personal Data

We only collect data necessary for customer service and communication.
• The information provided is kept confidential and is not shared with third parties, except when required by law.

 

8. Customer Responsibility

The customer declares that:
• Is the rightful owner of the device submitted for repair.
• Did you back up your data before the call?
• You are aware that any technical procedure may pose a risk to data stored on the device.

 

9. Limitation of Liability

iFix Go is not responsible for:
• Data loss due to a service failure prior to the initial service failure
• Pre-existing hidden defects
• Damage resulting from third-party accessories or parts installed previously

 

10. Updates to the Terms

iFix Go may update these Terms and Conditions at any time. We recommend checking this page periodically.